STUDIO POLICIES

Studio Policies2020-06-29T15:38:58+00:00

CLEAN ENVIRONMENT POLICY

We strive to create a safe, comfortable, and welcoming environment for all our students. Though the practice is your own on your mat, it is done in community and we ask that all respect our clean environment policy. Please be respectful of the practice space, and the deep breaths taken by other students… no perfume, artificial fragrances, excess use of essential oils, fragrant lotions, or other pungent smells including personal body hygiene. Powerful scents on you or your yoga gear can lend toward a distracting environment for those with sensitivities or allergies.

CLASS CARD POLICIES

  • Sharing Passes: You may bring a friend or family member and let them use a class on your 10 Class Pass. Please note, the monthly unlimited passes can not be shared.  If joining a zoom class, please email us and we can share the link with your friend and use your pass.
  • REFUNDS: In cases of illness or emergency circumstance, refunds for unused, non-expired classes may be granted, minus a $25 processing fee. Please submit your request in writing to info@livelila.com.

SERIES CLASS POLICIES

  • Series classes offer our students a special focused class offering. If a series class is missed, it does not get applied to another series or another class.
  • REFUNDS: In cases of prolonged illness or emergency circumstance, refunds for unused, non-expired series may be granted, minus a $25 processing fee. Please submit your request in writing.

SPECIAL WORKSHOP AND CLASS POLICIES

  1. Please register in advance. 
  2. Please see General Refund Policies above. In addition to those guidelines, for sold out events, if less than 48 hours notice, NO REFUND.
  3. Workshops are subject to cancellation if minimum enrollment is not met at least 24 hours in advance. Cancellations will be posted on our website and online registration will be closed.
  4. Class cards will not be accepted for special series classes and no make-ups or refunds are available for missed sessions. If you are unsure, please ask about our policies for a specific series when you register.
  5. More than 48 hours: full refund minus $25 admin fee
  6. 24-48 hours notice: full credit to account for future purchases (minus admin fee as noted above)
  7. Less than 24 hours: 50% credit to account for future purchases (minus admin fee as noted
    above)

GENERAL POLICIES

  • Our schedules are subject to change. Please check the studio, the website and our phone message for updates about changes, cancellations and studio holidays/closings.
  • For in person events and classes – Class Cancellation Due to Weather: In the event of a Nor-easter or other big weather in our area, closing updates will be made online on our class schedule, on our Facebook page, as well as an e-newsletter being sent out to our mailing list (you can sign up for our mailing list here on our site if you are not yet on it). Otherwise, you can safely assume that the class is on as scheduled. Please use your own judgment in deciding whether to travel or not in bad weather.
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